IT Support

For when it doesn’t work

Supporting Alberta's best businesses.

IT Support Solutions that Add Value to Business.

24×7 IT Support

Our technicians are on call 24 hours a day, 7 days a week.
We’re always available when and where you need us.

Collaborative Support

We work collectively with vendors and service providers both inside and outside of organizations to gain quicker access to the experts, saving valuable time and resources.

Business Continuity

We develop comprehensive it services and systems to ensure pro-active monitoring strategies are in place for your entire infrastructure.

On-Site, Remote & Managed

On-site support when you need it. Remote support for when you don’t.
Managed IT services offer peace of mind for your entire infrastructure.

Microsoft Certified Experts

From Servers and Desktops to Big Data and .NET, we’ve got the right experts that understand the technology.

Dedicated IT Support Team

Our team of IT Professionals are always willing to lend a hand with your technology.

Service Desk Portal

Stay on top of your support incidents with our Service Desk Portal.  Service Desk + SLA = Guaranteed Response Time.

Proactive Strategies

We automate tasks, workflows and develop comprehensive reporting systems to ensure pro-active IT support strategies are in place for your entire infrastructure.

Data Protection

Your data is serious stuff!  We understand the importance of Data Protection and ensure fault tolerance on all mission critical applications.  Your data is safe with us.

Quality Assurance

Quality Assurance through comprehensive documentation, knowledge-base articles, customer portals and ISO/ITIL/ITSM compliance.

Years in Business
Amazing Clients
10,000 +
Help-Desk Tickets


Cups of Coffee

More than just IT Support Solutions,

Now that’s some Next Level **IT!

As a privately-owned and operated company, Next Level IT has the ability—and commitment—to deliver the greatest value by developing long-term partnerships with our customers.

We’ve worked closely with hundreds of Alberta businesses spanning Agriculture, Oil & Gas, Education, Not-for-Profit, Tourism and Retail, providing both industry standard and uniquely tailored solutions to meet the ongoing technology challenges -head on.

We're not like the other guys.

If we can’t solve it,

You Don’t Get a Bill.

The Next Level IT Guarantee.

As a top tier IT Solutions Provider in Alberta for over 20 years, we uphold the  ‘Next Level IT Guarantee’ — If we can’t provide a solution, you won’t incur a service charge.