Effective March 15th, 2020 – Next Level IT Solutions has transitioned to a remote support model and will be limiting non-essential on-site support for all of our customers.
This includes all ongoing and future IT projects and will be in effect until further notice.
With the current and potential business and personal interruptions tied into COVID-19 we want to ensure you that at Next Level IT, we are always here to support you and your staff. We have prepared ourselves for the upcoming changes to work locations, styles and times to the best of our abilities.
While the situation in Canada continues to evolve, we are focused on how we can support you and our customers to prepare for and face the challenge of working in different ways.
We wanted to make sure that everyone is prepared for the impacts and let you know that we are ready to support you. Below is a checklist that you can follow:
Ensure that all your employees have a laptop or a desktop that they can use for work at home.
Ensure that all remote access apps have been tested.
Ensure all remote access (VPN, Citrix, Windows Virtual Desktop) licenses are current and that you have enough of them
Test telephony adjustments to allow call forwarding to cell phones, deploy and test soft phones if they are compatible with your current phone system
Use Microsoft Teams to support remote workers.